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Automotive Dealership Benchmarking Explained: KPIs That Actually Matter

WRITTEN BY: NCM ASSOCIATES Posted on 03 23, 2026

In today’s retail automotive environment, data is everywhere, but clarity is not. Dealerships track dozens of reports, dashboards, and performance indicators. Yet, many leaders still struggle to answer the most important question: Are we truly performing well compared to where we could be?

Change Your Mindset & Change Your Dealership

WRITTEN BY: STEVE KAIN Posted on 08 02, 2018

Expert Steve Kain shares three ways to increase dealership morale and profits!

Give Your Dealership a HealthCheck

WRITTEN BY: NCM ASSOCIATES Posted on 06 18, 2018

See exactly where your business is performing well, and identify issues that need to be addressed for the sake of your gross profits.

Setting a Target Rate for Labor Sales

WRITTEN BY: NCM ASSOCIATES Posted on 03 29, 2018

Expert Jeff Lampton gets out the calculator and discusses what your labor sales result should be.