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Improving Customer Satisfaction: Essential Skills for Automotive Service Advisors

WRITTEN BY: JEFF LIND Posted on 08 19, 2024

Dealerships are all too familiar with the new challenges that arise in the automotive industry, including customer retention and overall client experience. Both are critical to the growth and success of your dealership, but how can you translate this into positive customer service scores and service department retention rates? NCM Associates expert Jeff Lind is here to help improve your customer satisfaction. Trust us to take your automotive dealership to new heights!

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