DEVELOP AND TRAIN TO RETAIN YOUR BEST

Service Advisor Training III

SAT III is a comprehensive two-day class designed to transform service advisors into world-class professionals by building on the foundational skills acquired in SAT I and SAT II. The course emphasizes practical application through real-world scenarios, providing participants with new skills, insights, and a clear plan for positively impacting their dealerships.

Class Length:2 Days

Key Objectives & Competencies:

  • Understand the importance of the service advisor role and its financial impact.
  • Assess personal strengths and weaknesses and develop actionable improvement plans.
  • Perfect the walk-around process through role-playing.
  • Implement effective communication strategies for different customer types.
  • Analyze and correct common mistakes in Repair Orders.
  • Calculate and manage Effective Labor Rates to enhance service efficiency.
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Service Advisor Training III

Cost:
$1,845 USD | Per Seat
Requirements:
Service Advisor Training II (Mandatory 90 day waiting period after completing SAT II)
Recommended for:
Service Advisor / Service Writer

Course Dates & Availability

February 19 - 20, 2026 Kansas City, MO Available
May 12 - 13, 2026 Kansas City, MO Available
June 4 - 5, 2026 Toronto, ON Available
August 12 - 13, 2026 Kansas City, MO Available
November 23 - 24, 2026 Kansas City, MO Available

Call the NCM Institute at 866-756-2620  or complete this form  for more information or to register.

Single Class: If canceled 15–30 days prior to the session, 25% of the tuition will be forfeited unless rescheduled for another date within 1 year. If canceled fewer than 15 days prior to the session, 50% of tuition will be forfeited unless rescheduled for another date within 1 year. Non-attendance without prior notification or failure to attend the course within 1 year, will result in full forfeiture of funds. Must call by 2:00PM CST the Friday before the class begins.

GMEP: A $3,000 USD nonrefundable deposit is required at time of application with balance due 14 days prior to class start. Below is the refund schedule for the remaining balance, after the non-refundable $3,000 USD deposit is deducted.

  • Cancellation on or before Session 1: 100%
  • Cancellation on or before Session 2: 65%
  • Cancellation on or before Session 3: 30%
  • No Refund will be awarded after completion of Session 3