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Used Vehicle Management I: Foundation

Part one of three in our Used Vehicle Management Program is the most impactful course in variable management, as most dealerships are struggling to maintain consistent profitability in this department. So much has changed in the last 10 years, there is much to be learned, understood, and embraced. This course will teach all the key elements to predict profitability. In this course, students will experience instructor-led interactive discussion, department analysis tools, and classroom lecture. This course will utilize Guarantee of Action (GOA) plans to provide a roadmap for improvement that is individualized for each student.

Class Length:2 ½ days

Key Objectives & Competencies:

Understanding the aging process and how to manage it
Develop a daily process to review all new trades and purchases
Understand all roles and responsibilities of a used vehicle manager
Calculate daily holding cost, understand probability of sale, and implement a bucket system to manage inventory
Implement the daily trade walk/stock walk
Clearly define and implement an effective appraisal process for your store
Understand and rate your dealership on the 30 key processes for the used vehicle department

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Used Vehicle Management I: Foundation

Cost:: $1,945 | Per Seat
Requirements:: None
Recommended for:: Used Vehicle Managers, General Sales Managers, and General Managers

Course Dates & Availability

January 6 - 8, 2025	Kansas City, MO	Available
March 10 - 12, 2025	Kansas City, MO	Available
March 24 - 26, 2025	Toronto, ON	Available
April 7 - 9, 2025	Kansas City, MO	Available
June 2 - 4, 2025	Kansas City, MO	Available
July 14 - 16, 2025	Kansas City, MO	Available
August 11 - 13, 2025	Toronto, ON	Available
August 18 - 20, 2025	Kansas City, MO	Available
October 6 - 8, 2025	Kansas City, MO	Available
November 17 - 19, 2025	Kansas City, MO	Available
December 8 - 10, 2025	Toronto, ON	Available

Call the NCM Institute at 866-756-2620 or complete this form for more information or to register.

This was an excellent course with tons of information. They did an awesome job of breaking everything down, without leaving anyone behind. Our instructor was clear and was never judgmental, which made it easy to speak up in front of the class.

Isiah Victor, Pre-Owner Sales Manager, Wyatt Johnson Toyota

As a service and parts director, it was extremely helpful to gain an understanding of challenges that face Used Car Departments.

Rob McDermott, Service & Parts Director

I would recommend that anyone in used cars or sales management take this class. It will give you a better understanding of how different expenses can be managed to make your dealership more successful.

Tracy Barnett, Sales Manager, John Sinclair Nissan

Single Class: If canceled 15–30 days prior to the session, 25% of the tuition will be forfeited unless rescheduled for another date within 6 months. If canceled fewer than 15 days prior to the session, 50% of tuition will be forfeited unless rescheduled for another date within 6 months. Non-attendance without prior notification or failure to attend the course within 6 months, will result in full forfeiture of funds. Must call by 2:00PM CST the Friday before the class begins.

GMEP: A $3,000 nonrefundable deposit is required at time of application with balance due 14 days prior to class start. Below is the refund schedule for the remaining balance, after the non-refundable $3,000 deposit is deducted.

Cancellation on or before Session 1: 100%
Cancellation on or before Session 2: 60%
Cancellation on or before Session 3: 30%
No Refund will be awarded after completion of Session 3